Sales Account Executive

Overview

The Sales Account Executive position is a role within our Sales department and reports to our Vice President of Sales and Marketing. This role is responsible for building sales by expanding our existing clients' services while also prospecting new clients. This team member will participate in the entire sales cycle under the guidance of the Vice President of Sales and Marketing (sales plan, prospecting, field visits, proposals, price negotiations, closing and customer onboarding). Typical sales tasks include but are not limited to quoting, forecasting, customer relationship management (CRM) software utilization and proposal development. This role will be based in our Midlothian, Virginia office and will require travel to clients and prospects. Our clients consist of theme parks, supermarkets, convenience stores, and quick service restaurants across the United States.

Essential Functions:

  • Engages in active sales prospecting, cold calling and relationship development.
  • Cultivates long term and sustainable service relationships with clients through consistent engagement beyond day one and sales rollouts to ensure fluidity of projects.
  • Interacts with various levels within client organizations, including management, buyers, end-users and others to ensure short- and long-term multi-function relationships with clients.
  • Identifies new sales opportunities and develops plans of action to acquire the business.
  • Coordinates closely with operational team and others within Threads Uniform Agency to execute service agreements and consistently provide exceptional customer experiences.
  • Develops sales proposals and quotes; creates and presents sales forecasts.
  • Utilizes CRM software for prospecting activities and sales forecasts.

What you need to succeed:

  • Seasoned sales professional (does not have to be in apparel/fashion or uniform industry).
  • B2B "relationship-selling" experience is a MUST.
  • Demonstrated success in working with large (high demand) corporations with multiple locations.
  • Team-oriented with the ability to work independently as well.
  • Outstanding communication skills (listening, presenting, reporting, and writing).
  • Must be organized with strong multi-tasking abilities.
  • Proven ability to create, meet and/or exceed sales forecasts.

Education and Experience:

  • Bachelor's degree in related field preferred.
  • 3 (+) plus years of direct B2B sales experience.
  • Proficient in Microsoft Office.

Candidates for the Sales Account Executive position should send their resume to paige.tillson@threadsuniforms.com.

by Sharon Kessinger

Account Specialist

Overview
The Account Specialist is a member of the Client Services team within the Sales and Marketing department and works closely with the Sales Account Executives and other key players to administer client uniform programs.

Essential Functions:

  • Becomes an expert in Threads’ offered products, suppliers, and client uniform programs.
  • Maintains strong working knowledge of apparel types, fabrics, and garment customization methods.
  • Develops and maintains proficiency in software and electronic resources, including but not limited to: Infor M3, Microsoft 365, Nextiva VOIP, Zendesk, nopCommerce, Monday Work Management.
  • Cultivates and grows relationships with Threads’ clients via phone, email, and meetings (in-person and virtual), proactively updating corporate contacts with status reports.
  • Responds to consumer inquiries and requests via Zendesk service tickets, providing full resolution.
  • Proactively communicates client program details and schedules with internal departments to ensure successful order fulfillment.
  • Reviews and submits client purchase orders, providing all details needed to process orders accurately and on time.
  • Analyzes order status and inventory reports weekly to ensure deadlines are met and backorder dates are promptly relayed to consumers.
  • Collects, analyzes, summarizes, and reports on data such as sales volume and program updates.
  • Researches and proposes products and pricing for customized uniform programs and corporate gift initiatives.
  • Prepares digital product presentations for corporate decision makers.
  • Merchandises client webstores by preparing and updating product descriptions, images, and availability.

What you need to succeed:

  • Bachelor’s degree or equivalent experience working in Sales or Account management.
  • Strongly proficient in Excel, Outlook, and PowerPoint.
  • Experience using sales tracking software.
  • Excellent communication and customer service skills.
  • Organized, dependable, and self-motivated team player.

Candidates should submit their resume to paige.tillson@threadsuniforms.com.

by Sharon Kessinger